Wondering what's going on inside your customers' heads these days? You can learn a lot about what they value in a full-service restaurant dining experience by checking out the July, 2006 issue of Consumer Reports magazine, in which the ad-free magazine ranks 103 casual and family dining full-service chains. There's good news on many fronts for every operator, chain or not, and even the nitpickers at CR say there is already enough nutritional information and healthy dining options on most full-service menus. But, wow, did they ever have it in for Friendly's.
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About Me
- Jeffrey Summers
- I am the expert you call when you need to learn how to increase top line sales, lower your operating costs, increase your profit margin, hire and train better managers and staff, evolve your operation into more and better ways of doing business, buy or sell a restaurant, improve your service, engineer (or re-engineer!) your menu, market your business better and less expensively, keep yourself from going nuts because you have no life anymore, open more and better restaurants, don't want to have to give up your first born child to pay a consultant and have more fun! My mission is to enhance the quality of life for my clients by providing the best products and services to help them achieve their personal and professional goals. I take great pride in my clients, my company, my commitment to service and the products I sell. I am a recognized expert in the hospitality industry with over 24 years of success at planning and executing strategies for delivering dramatic results, a former "GM of the Year" for 2 major, full-service, franchises, an Award winning Multi-Unit Executive with 2 of the largest restaurant chains in the U.S., published author, husband and father of two.